Get in Touch With Us
Got a question about something you read on sduk.us, spotted an error, or want to suggest a new sweepstakes casino for us to look at? This page explains how to reach our editorial team and what kind of enquiries we handle.
The Best Way to Reach Us
Email is the most reliable way to get in touch. Write to us at [email protected] and let us know what your message is about in the subject line — this helps us route it to the right person and reply faster. We read every message personally; there is no auto-responder standing in for a real answer.
We aim to reply within a couple of working days. During busy stretches, particularly around new operator launches or promotional updates, it may take a little longer, but every message gets a response.
What We Can Help With
- Corrections and accuracy checks — If a welcome offer, editorial rating, or state-availability note on one of our pages looks out of date, tell us. Sweepstakes casino terms change often, and we rely on readers to help us keep listings current.
- Questions about how the site works — If you're new to the sweepstakes model and want clarification on how Gold Coins and Sweepstakes Coins differ, or how our comparisons are put together, ask away.
- Content suggestions — If there's a topic, operator, or comparison you'd like to see covered, we're open to hearing about it.
- Partnership or business enquiries — If you represent a sweepstakes casino operator or a related business, introduce yourself and explain what you have in mind.
- General feedback — Positive or critical, we want to know how the site is working for you.
What This Page Isn't For
We're an independent comparison site, not an operator. We can't access, manage, or make changes to any individual casino account, process a redemption, or resolve a dispute with a specific platform. For account-level issues — verification, redemption delays, or bonus terms on a specific site — the fastest route is the support channel of the operator itself, usually found in the account menu or footer of their site.
We also can't offer legal advice about whether a given sweepstakes casino is permitted to operate in your state. Availability changes and varies by jurisdiction, so if you have a specific legal question about your own situation, that's best directed to your state's consumer protection office or a qualified legal adviser.
Before You Write In About Eligibility or Offers
If your question is about which sweepstakes casinos accept players in your state, or how a welcome bundle like those shown on this site actually works, it can help to check the operator's own terms first — eligible states, age requirements, and redemption thresholds are usually listed there and can change without much notice. Our guide to trusted options for players outside standard casino markets covers some of that ground if you're trying to work out what's realistic for your situation before reaching out.
How We Handle Your Message
- Your email arrives directly with our editorial team — no ticketing bot, no hold queue.
- Someone reads it and decides who's best placed to reply: an editor for content or accuracy questions, or a member of the team for partnership enquiries.
- You get a personal reply, usually within a couple of working days.
- If your message flags an error, we verify it against current operator information before updating the page.
We appreciate readers who take the time to write in — it's one of the ways we keep our coverage of new sweepstakes casinos honest and current. Thanks for stopping by, and we look forward to hearing from you.